Here’s a tailored Privacy Policy draft for Westside ENT at westsideent.com.au, written in plain, professional language and aligned with Australian Privacy Principles (APPs). It includes Google Analytics, form fills, and standard website practices.

Privacy Policy – Westside ENT

Westside ENT (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at westsideent.com.au.

Information We Collect

When you use our website, we may collect the following types of information:
  1. Personal Information you provide
    • When you submit a form on our website (e.g. contact or appointment enquiry forms), we may collect your name, phone number, email address, and any other details you choose to provide.
  2. Automatically collected information
    • Like many websites, we use Google Analytics to collect standard internet log information and visitor behaviour data in an anonymous form. This may include your IP address, browser type, pages visited, and time spent on the site.
    • This information helps us understand how visitors use our website so we can improve its performance and content.

How We Use Your Information

We use the information we collect for the following purposes:
  • To respond to enquiries submitted through our contact forms
  • To provide information or services you request from us
  • To improve the functionality and performance of our website
  • To analyse website traffic and usage trends via Google Analytics
  • To maintain website security and prevent misuse
We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and measure traffic. You can disable cookies in your browser settings, although some features of the website may not function properly as a result. Google Analytics may set cookies in your browser to help analyse website traffic. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

Storage and Security of Information

  • Personal information collected via our website forms is transmitted securely and stored in accordance with our data protection practices.
  • We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. To make such a request, please contact us (details below).

Contact Us

If you have any questions about this Privacy Policy, or if you wish to access or correct your information, please contact us at: Westside ENT Phone:  07 3202 4636

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date noted below. Last updated: 20/08/25